Fairtex Graffiti Boxing Gloves BGV14W

Thank you for your message. We’d like to clarify a few important points regarding your order, as transparency is extremely important to us.

All customers ordering from the United States are clearly informed at checkout that import duties may apply (or better known as tariff) Our system requires you to manually check an “I accept” box confirming you understand these charges before the order can be completed. According to your order details, this box was checked and accepted. If you would like, we can provide a screenshot of this confirmation.

We want to emphasize that we never ship any order unless this acknowledgement is made. If a customer does not accept or is unsure, our team reaches out before processing the shipment.

Regarding the customs notice, these messages are sent directly by the courier, as they are obligated to inform customers about duty requirements and the consequences of non-payment. This is a standard customs process and not a message issued by Fairtex.

We have always been transparent about these regulations, and we understand how frustrating unexpected fees can feel. If you need any assistance moving forward, we are here to help.

Kind regards,
Fairtex Customer Support