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Customer Service Policy
Quality is king at Fairtex and we ensure that aspect is displayed in every facet of our company. From our equipment to our Training Center Services we ensure that everything is in top condition.
- Whether our customers are internal, or external we will respond as soon as possible to all requests.
- We will greet our customers with professionalism and courtesy.
- We will respond to all customer requests that come via our website within 24 hours.
- Fairtex will inform our customers about any updates that may impact them or their business.
- The company will work hard to resolve any problems that may arise in an efficient manner.